Store Policy

DELIVERY POLICY

I. It is the obligation of the customer to ensure the recipient’s delivery address is correct. 
II. Failure to provide the correct delivery details may result in incorrectly delivered goods, undelivered goods and additional redirect or redelivery fees.
III. The Flower Practice accepts no liability for incorrectly delivered or undelivered goods, where the customer made no reasonable attempt to correct the address within a reasonable period of time and/or The Flower Practice acted reasonably when delivering the goods.
IV. Once delivered in accordance with your instructions, the product becomes the responsibility of the customer

RETURN POLICY

I. The Flower Practice have a "No Refund"policy upon ordering. 
II.  A $20 administrative charge will be required for any cancellations of order, which will be discussed on on a base to base situation.
III. If the cancellation is authorized the difference will be refunded, within 3 - 5 working days, or at the discretion of the customer’s bank/financial institution.
IV. The Flower Practice is unable to cancel orders that are already prepared and/or are with a courier for delivery.

COPYRIGHT & TRADEMARK

I. All material on websites owned, operated, licensed or controlled by The Flower Practice, including but not limited to images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by The Flower Practice its related companies or by other parties that have licensed their material to The Flower Practice.


II. Material on any website owned, operated, licensed or controlled by The Flower Practice is solely for your personal, non-commercial use. Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of The Flower Practice.


III. Use of the materials on any other website or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of The Flower Practice copyrights, trademarks and proprietary rights and is prohibited.

 

Payment Methods

I. All prices quoted, unless otherwise stated, are nett.
II. All prices, unless otherwise stated, are quoted in SGD.
III. Product prices do not include delivery fees.
IV. All products are GST free

V. In the event a customer is entitled to a refund, the refund will be made to the original credit card or PayPal account. For PayPal transactions the refund will be made to the PayPal account.

*We accept payment by Visa, Mastercard and American Express credit cards.
*When providing your credit or debit card details you are agreeing that you are authorized to use that card and it must have sufficient available funds to cover your charges.